Shipping Can Take Anywhere From 5-10 Business Days.
Processing is a separate 1-3 Business days.
*Business days means weekends and holidays are exempt*
If a coupon code is applied to your order wait times can be longer.
Please be mindful that if you choose a 1-3 day, 3-8 day shipping option this does not expedite your order from the usual processing + shipping time.
Once the item ships you will receive your order in the 1-3, 3-8 day time frame.
If your order is shipped and undeliverable due to incorrect mailing address you will have to pay additional shipping costs.
*The package will remain on hold until the payment is received.*
I just sent an email how long until I hear back?
Customer service hours are Monday - Friday from 10am-5pm EST.
Gentle reminder it’s only one woman with two hands behind the scenes so you could possibly wait up to 48 hrs for a response, however ALL emails do get a response.
*Just have a little patience if you don’t get an immediate reply.*
How Often Do We Restock?
Filthy Cosmetics is currently owned + operated by one woman. So restocks are usually once every 2weeks.
How Do We Handle Returns?
Due to sanitary reasons and the nature of the items no refunds can be issued.
*Exchanges for broken items or store credit only.*
Is Everything Vegan?
YES! Filthy Cosmetics is extremely proud to be vegan + cruelty free.
All ingredients are responsibly sourced.
Got More Questions ? Send me an Email.